IT Infrastructure Operations Manager

1 week ago


Bengaluru, Karnataka, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 25,00,000

Job Description

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  • We are seeking a skilled IT professional to manage our local and remote site infrastructure operations.
  • The ideal candidate will be responsible for maintaining service delivery quality standards, meeting committed SLAs on user tickets, analyzing location data to ensure high customer satisfaction, and effectively managing resources.
  • They must demonstrate strong technical skills in desktop, laptop, printer, network, cabling, and wireless router management, as well as knowledge of end-user computing, network VLANs, and Windows Servers.
  • Hands-on experience with MDM, Microsoft O365, cloud technology, VIP executive user support, and day-to-day IT helpdesk operations is required.
  • A good working knowledge of asset management, AD/data encryption, printer, VC support, and vendor management is essential.
  • Flexibility to adapt to changing site requirements and a working knowledge of MS Windows, Office, networks, desktops, and laptops are also necessary.
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