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Store Operations Director

1 week ago

Bengaluru, Karnataka, India DSLR Technologies Full time

**About the Role**

We are seeking an experienced Retail Revenue Leader – Offline Stores to join our team at Aramya. This role requires a strategic thinker with excellent leadership and communication skills. The ideal candidate will have a proven track record of driving revenue growth, improving customer experience, and optimizing store operations.

The successful candidate will be responsible for developing and implementing strategies to drive revenue growth, improving customer experience, and optimizing store operations. You will also play a key role in building a high-performing retail team and driving business results.

Responsibilities:

  • Develop and Implement Revenue Growth Strategies
    • Create and execute comprehensive revenue growth plans for all Bangalore stores.
    • Monitor and analyze sales trends, customer behavior, and market conditions to identify opportunities for growth.
    • Collaborate with cross-functional teams to develop and implement initiatives that drive revenue growth.
  • Improve Customer Experience
    • Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.
    • Analyze customer feedback and complaints to identify areas for improvement.
    • Collaborate with marketing and creative teams to develop engaging customer experiences.
  • Optimize Store Operations
    • Develop and implement efficient store operations processes to minimize costs and maximize productivity.
    • Monitor and analyze store performance metrics to identify areas for improvement.
    • Collaborate with logistics and supply chain teams to optimize inventory management and reduce waste.
  • Build a High-Performing Retail Team
    • Recruit, train, and develop a talented team of retail professionals.
    • Develop and implement effective performance management processes to drive high performance.
    • Collaborate with HR and training teams to develop customized training programs for retail staff.