Retail Store Director

5 days ago

Bengaluru, Karnataka, India Uni Seoul Full time

At Uni Seoul, we are seeking a highly motivated and experienced Retail Store Manager to lead our retail stores in Bangalore and Hyderabad. As a key member of our team, you will be responsible for overseeing daily store operations, ensuring efficiency and effectiveness, and driving sales growth.

Key Responsibilities:

  • Oversee daily store operations to ensure optimal performance and customer satisfaction.
  • Maintain high standards of store cleanliness, organization, and visual merchandising.
  • Manage stock levels, inventory, and logistics to meet business needs.
  • Implement loss prevention strategies and security measures to protect assets and employees.
  • Ensure compliance with company policies, procedures, and health & safety regulations.

Sales & Customer Service:

  • Develop and implement effective sales strategies to drive revenue growth and achieve sales targets.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing changes as needed.
  • Provide exceptional customer service, addressing inquiries, complaints, and concerns in a professional manner.
  • Foster strong relationships with customers to encourage repeat business and loyalty.

Team Leadership & Development:

  • Hire, train, and develop store employees to enhance performance and job satisfaction.
  • Schedule and manage staff shifts, ensuring adequate coverage and productivity.
  • Motivate the team to achieve sales goals and maintain high morale and engagement.
  • Conduct regular performance evaluations and provide coaching for improvement.

Marketing & Promotions:

  • Develop and execute in-store promotions and events to increase customer engagement and drive sales.
  • Monitor competitors and market trends, adjusting strategies to stay ahead of the competition.
  • Implement local marketing strategies to drive foot traffic and sales.

Qualifications:

  • Minimum 5 years of experience in store management and retail loss prevention.
  • Excellent communication and leadership skills.
  • Able to lead and manage a team to achieve business objectives.
  • Strong organizational and multitasking abilities.
  • Bachelor's degree in Business Administration, Retail Management, or related field.

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