Technical Writer Specialist

4 weeks ago


Chennai, Tamil Nadu, India Temenos Full time

About the Role

Temenos Group is a leading provider of banking software solutions, partnering with banks and financial institutions to drive business transformation and stay ahead of the market.

Our Analytics solution empowers business users with self-service access to accurate data, enabling smarter decision-making and better business outcomes.

Key Responsibilities

  • You will work closely with internal teams to understand product documentation requirements.
  • You will create high-quality content that meets company standards and audience goals.
  • Collaborate with cross-functional teams to develop user-friendly documentation and interface text.
  • Utilize various media forms, including images and charts, to enhance content.
  • Analyze current content and suggest improvements as needed.
  • Identify opportunities for content reuse and single-sourcing.
  • Maintain business and technical documentation guides using Madcap Flare.

Requirements

  • Minimum 6-10 years of experience in technical writing, preferably in a software organization.
  • Hands-on experience with Madcap Flare, Robohelp, Oxygen XML, or other authoring tools.
  • Excellent communication skills – written and verbal.
  • Familiarity with the BFSI domain and a strong team player.
  • Ability to adapt to changing priorities and manage multiple tasks effectively.
  • Knowledge of SVN/GIT/Collabnet or other versioning software is preferred.
  • Capacity to simplify complex technical concepts and present them in an easily understandable format.

About Temenos

  • Care about transforming the banking landscape.
  • Commit to being part of an exciting culture and product evolving within the financial industry.
  • Collaborate effectively and proactively with teams within or outside Temenos.
  • Challenge yourself to be ambitious and achieve individual and company targets.

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