Documentation Specialist

1 month ago


Chennai, Tamil Nadu, India Worksconsultancy Full time

Job Summary

We are seeking a skilled Documentation Specialist to join our team at Worksconsultancy. This is a unique opportunity for an experienced technical writer to contribute to the development of high-quality documentation.

About the Role

In this role, you will be responsible for creating and maintaining technical documentation, including user manuals, procedure guides, and online help content. You will work closely with cross-functional teams to gather requirements and develop content that meets the needs of our customers and service engineers.

Key Responsibilities

  • Develop and maintain technical documentation, including user manuals, procedure guides, and online help content
  • Collaborate with cross-functional teams to gather requirements and develop content
  • Conduct research and interviews to gather information for documentation
  • Interface with functional organizations to develop content
  • Support testing and validation of new procedures and methods
  • FOLLOW DOCUMENTATION BEST PRACTICES AND LEARN NEW SOFTWARE, TOOLS, AND TECHNIQUES FOR HIGH-QUALITY DOCUMENTATION

Requirements

To succeed in this role, you should have:

  • 2-4 years of experience in product documentation (HW service procedures) with a multinational company
  • Strong skills/proficiency in using MS Word and Oxygen XML documentation editors
  • Knowledge about other industry standards, software or tools for documentation
  • Experience working in product manufacturing companies or clients

What We Offer

We offer a competitive salary range of $60,000-$80,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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