Solutions Expert

1 week ago

Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 30,00,000

Are you looking for a career change that will challenge you to think critically and solve complex problems?

We are seeking a Technical Support Engineer who can provide top-notch technical assistance to our customers. The ideal candidate will have a passion for debugging, a knack for clean code, and a willingness to work on a global SaaS platform using ServiceNow.

Key responsibilities include:

  • Resolving technical issues, clarifying unexpected behaviors, and responding with precision across web, chat, email, and calls.
  • Diving deep into the ServiceNow platform, using logs, dev tools, and expertise to find answers.
  • Collaborating with global teams to continuously enhance product usability and performance.
  • Bringing clarity to complexity – whether it's a tricky AJAX call or a UI glitch, untangling the knots.

Required skills and qualifications:

  • 2+ years of experience with ServiceNow (Support, Implementation, or Development)
  • Knowledge of AngularJS, AJAX, JavaScript, HTML/CSS, XML
  • Basic grasp of OOP principles & SQL
  • Solid debugging chops – logs, root cause analysis, platform performance
  • Excellent communication – both spoken and written
  • Bachelor's degree in Computer Science or equivalent experience

Ambitious professionals who thrive in fast-paced environments will find this role challenging yet rewarding. We offer opportunities for growth, development, and collaboration with talented individuals from around the world.

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