Manufacturing Software Systems Support Specialist

6 days ago

Chennai, Tamil Nadu, India beBeePerformance Full time ₹ 8,00,000 - ₹ 15,00,000
IT Support Specialist - Manufacturing Execution System (MES)

Our organization seeks a skilled IT support specialist to play a critical role in the effective operation of our manufacturing software systems.

Key Responsibilities:
  • Troubleshooting and Resolution:
    • Identify and resolve issues with MES software and hardware to ensure uninterrupted production operations.
  • System Maintenance and Optimization:
    • Monitor system performance, implement updates, and make necessary adjustments to optimize the MES for efficiency and quality.
  • Implementation and Configuration:
    • Assist in the implementation and configuration of new MES systems and integrate them with other enterprise systems like ERP.
  • Data Management and Analysis:
    • Collect and analyze real-time data from the shop floor to identify bottlenecks, track production, and improve decision-making.
  • User Support and Training:
    • Provide technical assistance to production staff and develop training materials to help them use the MES effectively.
  • Documentation:
    • Create and maintain technical documentation, including protocols, reports, and user guides, for the MES.
  • Quality Assurance:
    • Ensure the MES supports quality management by tracking deviations and exceptions, contributing to improved quality control.
Required Skills and Qualifications:
  • Technical Skills:
    • Proficiency with MES software, understanding of databases, and familiarity with system integration.
  • Manufacturing Processes:
    • A solid understanding of the manufacturing lifecycle, from order release to finished goods, and common production challenges.
  • Data Analysis:
    • Ability to collect, interpret, and use data to drive improvements in production.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to diagnose and resolve complex technical issues.
  • Communication:
    • Excellent communication skills to effectively collaborate with production teams and provide training.
Benefits:

This role requires a strong understanding of both software systems and production processes to maintain efficiency, quality, and compliance in the manufacturing environment.

We encourage you to apply if you have experience working with MES software, are proficient in database management, and possess excellent problem-solving skills.

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