Customer Service Ambassador

2 weeks ago

Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description

As a customer-facing professional, you will play a pivotal role in ensuring seamless interactions with clients. Your primary responsibilities will include:

  • Managing customer inquiries via various channels, including phone, email, chat, and social media.
  • Providing timely, professional, and empathetic responses to deliver exceptional customer satisfaction.
  • Collaborating closely with sales, technical, and operations teams to resolve customer concerns efficiently.
  • Contributing to the development of customer service policies and standards that align with organizational goals.
  • Working with the quality assurance team to ensure adherence to service protocols and compliance.
  • Conducting research to provide accurate answers and resolutions for customers.
  • Facilitating communication between departments to ensure a smooth flow of information and materials.
  • Maintaining and updating records, files, and documentation in accordance with company policies.
Required Skills and Qualifications

To succeed in this role, you will require:

  • A bachelor's degree in any field, supplemented by regulatory knowledge.
  • 2-3 years of experience post-graduation; industry experience in sales/marketing, healthcare/medical devices, or service order management is highly preferred.
  • Proficiency in MS Office (particularly Excel), SAP, and Outlook.
  • Strong analytical and problem-solving skills, with excellent interpersonal, oral, and written communication abilities.
  • A proven ability to contribute significantly to business growth and success.
  • A solution-oriented approach and attitude, with a strong focus on teamwork and collaboration.
Benefits

This role offers a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact on customer satisfaction.

Others

The ideal candidate will possess a unique blend of skills, qualifications, and experience. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.

  • Customer Service Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeAmbassador Full time ₹ 8,64,000 - ₹ 10,92,000

    Customer Service AmbassadorWe are seeking a highly skilled Customer Service Ambassador to join our team. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer support through timely and professional responses to queries.Act as a customer...

  • Customer Support Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 35,00,000 - ₹ 85,00,000

    About the RoleWe are seeking a skilled Customer Support Ambassador to join our team. As a frontline representative, you will play a vital role in ensuring seamless support and exceptional service delivery to every customer.Manage customer inquiries, orders, and requests with accuracy and professionalism.Coordinate with sales, logistics, and finance teams for...

  • Customer Service Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Delivering Exceptional Customer Experiences">We are seeking a skilled professional to join our team as a customer service representative. As a key member of our organization, you will be responsible for providing timely and effective support to customers via various communication channels.">Key Responsibilities:">">Provide exceptional support to customers...

  • Customer Service Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 55,00,000

    Job Summary:We are seeking a skilled Customer Support Specialist to join our team. In this role, you will provide top-notch customer service and support to our clients.Key Responsibilities:Handle customer inquiries and complaints in a professional and courteous mannerProvide timely and effective solutions to customer issuesWork closely with internal teams to...

  • Customer Service Ambassador

    1 week ago

    Thāne, Maharashtra, India beBeeCare Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Care Representative Job DescriptionWe are seeking exceptional individuals to assume customer-facing roles, utilizing their strong communication skills and ability to resolve customer queries efficiently.To achieve this goal, candidates will be required to handle a high volume of customer calls and emails in a professional manner.The ideal candidate...

  • Support Service Ambassador

    1 week ago

    Thāne, Maharashtra, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 7,50,000

    Customer Support Intern Position OverviewThis role is focused on providing exceptional customer service to our clients by handling customer calls in a professional and empathetic manner.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to convey complex information in a clear and concise manner.Key...

  • Customer Experience Ambassador

    1 week ago

    Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Our organization is committed to delivering exceptional customer experiences through prompt responses, efficient issue resolution, and accurate product information. We strive for excellence in all our services, making us the vendor of choice.The role of a Customer Service Executive is pivotal in ensuring customers receive seamless support. Responsibilities...

  • Global Education Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeEducation Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Global Education Ambassador\This role is ideal for those who are passionate about education and have a keen interest in the global market.\As a Study Abroad Counsellor, you will play a crucial role in helping students achieve their educational goals by providing expert advice and guidance on universities, courses, visa requirements, and...

  • Customer Experience Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000

    Job OverviewWe are seeking a Customer Service Representative to join our team in AHMEDABAD. As a key member of our organization, you will be responsible for delivering exceptional customer support and ensuring customer satisfaction.About the RoleThe successful candidate will possess excellent communication and interpersonal skills, as well as the ability to...

  • Customer Relationship Ambassador

    2 weeks ago

    Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 50,00,000

    Guest Relationship Executive RoleWe are seeking an experienced Guest Relationship Executive to represent our brand image and provide a professional experience for clients and visitors.Greeting and WelcomeManage front desk operations, including inquiries, calls, and appointment scheduling.Assist the sales and CRM teams by handling customer walk-ins,...