
Global Healthcare Ambassador
13 hours ago
As a Senior Associate - MBBS Counselling, you will play a vital part in guiding aspiring doctors towards pursuing their dream careers in medicine abroad. You will be responsible for providing end-to-end support to students and parents, ensuring a smooth journey from counselling to visa processing and post-arrival assistance.
Key Responsibilities
- Student Engagement & Counseling
- Reach out to prospective students via phone, email, and in-person sessions to provide detailed guidance on MBBS programs, universities, and destinations.
- Conduct one-on-one counselling sessions to assess student goals and aspirations.
- Application Management
- Assist students with applications, documentation, and submissions to ensure timely and accurate processing.
- Coordinate with foreign universities to facilitate smooth processing and keep students updated on application status and additional requirements.
- Post-Registration Support
- Guide students through visa applications and document preparation, resolving any queries or issues that may arise.
- Conduct pre-departure orientations for students and families, addressing all aspects of the relocation process.
- Resolve last-mile queries before departure, ensuring a seamless transition for students.
- Post-Flying Support
- Provide check-ins and settlement guidance once students reach abroad, offering continued support for academic and cultural adaptation.
- Act as a liaison between students and universities, facilitating communication and resolving any outstanding issues.
- Administrative Tasks
- Maintain accurate and up-to-date student records, metrics, and reports, ensuring transparency and accountability.
- Collaborate with internal teams to improve the student journey, implementing best practices and optimising processes.
- Mandatory: Prior experience in Overseas Education / MBBS Counselling.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with students, parents, and colleagues.
- Strong organisational and multitasking ability, with a proven track record of managing multiple priorities and deadlines.
- Empathy and a student-first approach, with a commitment to delivering exceptional customer service.
- Knowledge of overseas medical education systems is preferred but not essential.
- A laptop is mandatory for this role.
- Opportunity to work with a leading EdTech company, contributing to the growth and development of the industry.
- High-impact role enabling students to pursue their dream careers, making a meaningful difference in their lives.
- Fast-paced, growth-oriented work culture, with opportunities for career advancement and professional development.
- Competitive compensation package, reflecting the value and expertise of our team members.
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