
Retail Operations Manager
2 weeks ago
Job Description:
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- Supervise daily branch operations to ensure seamless functionality.">
- Ensure adherence to regulatory norms and company policies.">
- Conduct regular audits and maintain operational discipline.">
Business Development & Revenue Growth:
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- Develop and implement strategies to achieve business targets.">
- Identify new business opportunities and increase client acquisition.">
- Drive sales of financial products.">
Client Relationship Management:
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- Build and maintain strong relationships with clients.">
- Address client queries and ensure prompt resolution of concerns.">
- Promote personalized client service.">
Team Leadership & Performance Management:
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- Lead, mentor, and motivate the team to achieve business targets.">
- Monitor team performance and provide regular feedback.">
- Conduct training sessions to enhance product knowledge and sales skills.">
Risk Management & Compliance:
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- Ensure branch operations comply with regulatory norms and internal policies.">
- Identify risks and implement appropriate mitigation measures.">
- Conduct periodic risk assessments and maintain reports.">
Dealing & Trade Execution:
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- Execute client trades in financial instruments.">
- Ensure accurate and timely order execution while adhering to regulatory norms.">
- Assist clients with market insights and trading strategies.">
Reporting & MIS:
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- Prepare and submit performance reports to senior management.">
- Maintain records of sales metrics, client feedback, and operational activities.">
- Utilize MIS reports for performance analysis and decision-making.">
Key Skills Required:
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- In-depth knowledge of stock markets and trading platforms.">
- Strong business development and client acquisition skills.">
- Excellent communication, negotiation, and problem-solving skills.">
- Ability to work under pressure and achieve business targets.">
- Bachelor's/Master's degree in Finance, Business, or related field.">
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