VOC Specialist

3 days ago

Chennai, Tamil Nadu, India beBeeCustomerFeedback Full time US$ 90,000 - US$ 1,20,000

As a VOC Specialist, you will be responsible for analyzing and improving customer feedback. This role requires collaboration with cross-functional teams to drive business improvement.

Key Responsibilities:
  • Analyze customer feedback using Medallia tools to identify areas of improvement
  • Develop actionable insights and recommendations for business growth
  • Work closely with data analysts to uncover trends and patterns in customer behavior
  • Present findings to stakeholders through clear and concise reports and presentations

This is an exciting opportunity to contribute to the growth and success of our organization. If you have experience in VOC, Medallia, and data analysis, we encourage you to apply your skills and expertise to this challenging role.

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