Customer Service Representative
3 weeks ago
We are seeking a skilled and enthusiastic Customer Support Representative to join our team at Swift Strategic Solutions Inc. in Hyderabad, Telangana. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service.
Key Responsibilities:- Handle customer inquiries and complaints via phone, email, and chat.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Excellent communication skills in English and Hindi.
- Strong problem-solving skills and attention to detail.
- High school diploma or equivalent; college degree preferred.
- Previous experience in customer service or a related field is a plus.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong interpersonal skills and the ability to work well in a team environment.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Friendly and supportive work environment.
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Customer Service Representative
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