Technical Support Specialist, E-reader Platform
4 weeks ago
About the Role
We are seeking a highly skilled Technical Support Specialist to join our team at ADCI - Tamil Nadu. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers regarding the Kindle Operating System.
Key Responsibilities
- Provide technical support to customers via various channels
- Identify and troubleshoot issues with the Kindle Operating System
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
Requirements
- 1+ years of technical support experience
- Experience with troubleshooting and debugging technical systems
- Strong communication and problem-solving skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
Location
Chennai, TN, IND
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