Technical Support Specialist, E-reader Platform

4 weeks ago


Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at ADCI - Tamil Nadu. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers regarding the Kindle Operating System.

Key Responsibilities

  • Provide technical support to customers via various channels
  • Identify and troubleshoot issues with the Kindle Operating System
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base

Requirements

  • 1+ years of technical support experience
  • Experience with troubleshooting and debugging technical systems
  • Strong communication and problem-solving skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

Location

Chennai, TN, IND



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