
Application Engineering Specialist
6 days ago
Our company is seeking an experienced Application Support Engineer with a strong background in Progress OpenEdge (ABL/4GL). This role involves providing production support, issue resolution, and minor enhancements for business-critical applications.
Key Responsibilities:- Provide level 2 and level 3 support for applications built on Progress OpenEdge.
- Monitor application performance to ensure system availability.
- Analyze and resolve incidents, service requests, and problem tickets within established service level agreements.
- Perform root cause analysis and implement long-term fixes to recurring issues.
- Handle batch processes, jobs, and scheduled tasks.
- Coordinate with development teams for bug fixes, enhancements, and release deployments.
- Support application upgrades, patches, and migration activities.
- Strong hands-on experience with Progress OpenEdge (ABL/4GL) in a support environment.
- Good understanding of Progress Database concepts and performance troubleshooting.
- Experience in incident management, problem management, and change management.
- Familiarity with UNIX/Linux commands and scripting.
- Exposure to ticketing tools.
- Strong troubleshooting, analytical, and communication skills.
- A dynamic and challenging work environment.
- Opportunities for career growth and professional development.
- Collaborative team atmosphere.
Apply now and take the first step towards a rewarding career with our company.
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