Resource Planning Specialist

1 week ago

Bengaluru, Karnataka, India beBeeResource Full time ₹ 1,50,000 - ₹ 28,00,000

The Resource Management Associate plays a vital role in supporting global business stakeholders and the Resource Management Shared Services team.

  • Pre-staffing Process:
  • Responsible for daily review delegation of work to the team, including Salesforce opportunities ready for pre-staffing
  • Change Management in Workday for Opportunity Projects
  • Consult with Project Support and Scope Owners as required.
  • Monitor incidents/large projects/potential issues proactively

Auditing and Review:

  • Conduct periodic audits of resource plan and forecast in Workday and incidents in ServiceNow to ensure quality standards.
  • Report on any discrepancies or issues found during audits and propose corrective actions.

ServiceNow Management:

  • Incident Request Handling: Utilize ServiceNow to track and resolve incidents.
  • ServiceNow Reporting Dashboards: Create and manage dashboards within ServiceNow for real-time incident tracking, allowing leadership to monitor progress and opportunity areas.
Required Skills and Qualifications:
  • Minimum 3-5 years experience working in Resource Management / Shared Services / Business Operations
  • Bachelor's degree required preferably in Business or Operations
  • Understanding of Resource Management processes
  • Ability to effectively communicate across all levels to address challenges.
Benefits:
  • Flexibility to work in a dynamic environment
  • Opportunity to learn quickly and grow professionally

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