Network Support Specialist

7 days ago


Chennai, Tamil Nadu, India Noventiq Full time
Job Overview

Noventiq is a global leader in Digital Transformation and Cybersecurity, with a strong presence in emerging markets across nearly 60 countries. We are currently seeking a Network Support Specialist to join our global delivery team. In this role, you will be responsible for providing technical support to employees and customers, resolving computer-related issues, and maintaining a high level of system uptime.

Key Responsibilities
  • Provide technical assistance to users via phone, email, and other communication channels
  • Collaborate with IT teams to resolve complex issues and ensure system functionality
  • Document and track IT helpdesk tickets to optimize issue resolution
  • Stay up-to-date on the latest IT technologies and trends
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years of experience in providing technical support to end-users
  • Proficiency in Microsoft Windows operating systems
  • Familiarity with other software applications, such as Microsoft Office Suite and web browsers
  • Excellent communication, problem-solving, and customer service skills


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