Oracle Cloud HCM Payroll Expert

2 weeks ago

Mount Abu, Rajasthan, India beBeeExpert Full time ₹ 13,00,000 - ₹ 20,12,500

We are seeking a seasoned professional to take on the role of Oracle Cloud HCM Payroll Lead.

This pivotal position involves leading a team of payroll-focused support consultants, managing performance and development, and playing a hands-on role in delivering support across Oracle Cloud Payroll and HCM solutions.

Key Responsibilities:

  • Manage a team of Payroll and HCM support consultants, including recruitment, onboarding, mentoring, and line management responsibilities.
  • Work closely with cross-functional teams to build a cohesive support function and align on service processes and client priorities.
  • Act as a subject matter expert on Oracle Cloud Payroll, providing deep expertise in configuration, processing, troubleshooting, and legislative compliance.
  • Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  • Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions.
  • Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication.

**Requirements:**

  • Ethical Conduct: Commitment to ethical standards, integrity, and compliance with relevant regulations and organizational policies.
  • Communication Skills: Ability to communicate clearly and effectively with clients and internal stakeholders.
  • Teamwork: Collaboration with cross-functional teams, including stakeholders.
  • Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support, and building positive relationships with stakeholders.
  • Continuous Learning: Willingness to learn and develop new skills, stay updated on industry trends, and pursue professional development opportunities to enable growth.

**Preferred Qualifications:**

  • Experience delivering or supporting UK Payroll, including full lifecycle implementations.
  • In-depth knowledge of HCM/Payroll processes, configuration, legislation, and reporting.
  • Experience supporting large, complex solutions with multiple stakeholders.
  • Familiarity with Oracle quarterly update cycles, including impact analysis and enhancement identification.

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