Learning Solutions Director

2 days ago


Thiruvananthapuram, Kerala, India beBeetraining Full time ₹ 1,80,00,000 - ₹ 2,10,00,000
Senior Training Manager Position In this role, you will lead a geographically distributed team of instructional designers and content writers focused on revenue cycle management training. The team is responsible for creating impactful learning solutions that drive business results. You will oversee the creation of job aids, ILTs, WBTs, and SOPs for front-end and back-end revenue cycle management training. You will also manage a ticketing system for content requests from operations and training delivery teams. Additionally, you will conduct quality reviews based on established style guides to ensure content accuracy, clarity, formatting, and alignment with stakeholder expectations. A key aspect of this role is project leadership. You will lead large-scale content revamp projects involving thousands of documents. Collaboration with stateside learning partners is essential to align on restricted vs. non-restricted content responsibilities. To succeed in this position, you will need:
  • Bachelor's degree
  • 6+ years of experience in revenue cycle management
  • 6+ years of experience in instructional design, content development, or training within revenue cycle management
  • Proven experience managing cross-functional or cross-geography teams
  • Solid understanding of SOP creation and documentation standards


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