Patient Liaison Specialist

4 days ago

Jaipur, Rajasthan, India beBeeHealthcare Full time ₹ 6,00,000 - ₹ 9,00,000
Job Title: Patient Counsellor

This role is ideal for individuals who possess excellent communication skills and a compassionate nature. As a patient counsellor, you will be responsible for guiding patients and their families through the treatment process.

The successful candidate will have a proven track record in sales, customer service, or patient counselling. They will also possess strong interpersonal skills, enabling them to build effective relationships with doctors, nursing staff, and other departments.

Key Responsibilities:
  • Counsel patients regarding treatment procedures, packages, financials, and post-treatment care.
  • Handle patient inquiries and convert them into registrations/bookings.
  • Explain treatment options in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with healthcare professionals for seamless patient coordination.
  • Achieve monthly counselling targets set by management.
  • Maintain patient records and counselling reports for continuous improvement.
Requirements:
  • Bachelor's degree in any field (healthcare/management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in MS Office and hospital management software (preferred).

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