
Chief Relationship Officer
5 days ago
Job Overview:
Strategic Client PartnerWe are seeking a seasoned client partner to lead key relationships with senior clients across diverse industries.
As a trusted advisor, you will oversee campaign execution, collaborate with creative and strategy teams, and ensure exceptional results for our clients.
- Develop strategic partnerships with high-profile clients, driving long-term growth and satisfaction.
- Translate client objectives into actionable strategies, leveraging your expertise in integrated marketing solutions.
- Manage end-to-end campaign delivery, from briefing to production, ensuring seamless execution and timely reporting.
- Collaborate with internal divisions to deliver tailored solutions that meet client needs.
- Lead account management efforts for assigned clients, fostering strong relationships and delivering outstanding service.
- Understand client objectives deeply, applying your knowledge of commercial acumen and financial management.
- Proactively identify opportunities for business growth, new campaign ideas, and cross-selling initiatives.
- Mentor junior account executives and managers on day-to-day servicing, promoting professional growth and development.
- Ensure client satisfaction through clear communication, timely delivery, and proactive problem-solving.
- 4–8 years of experience in account management or client servicing, preferably in an agency setting.
- Strong understanding of integrated marketing, including creative, digital, social, influencer, and production workflows.
- Proven ability to manage complex campaigns, multiple stakeholders, and tight deadlines.
- Excellent communication and presentation skills, with confidence in C-suite discussions.
- Commercial acumen, with experience in managing budgets, forecasting, and account growth.
- Solutions-first mindset, with strong problem-solving and relationship-building skills.
- Leadership skills, with the ability to manage, motivate, and grow junior account teams.
We seek a client partner with a passion for building lasting relationships, staying ahead of industry trends, and delivering innovative solutions that drive results.
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