Founding Product Manager

6 days ago


Kannur, Kerala, India Atlas Full time
About Atlas

We're a cutting-edge customer support platform that's revolutionizing the way businesses interact with their customers. Our mission is to provide a seamless and personalized experience that sets us apart from the competition.

Job Summary

We're seeking a highly skilled and ambitious Founding Product Manager to join our team. As a key member of our leadership, you'll be responsible for shaping the future of our support platform and driving business growth.

Key Responsibilities
  • Product Development: Research and write detailed product specifications for new features and products, ensuring they align with our business goals and customer needs.
  • Business Analysis: Make informed decisions about proposed features by analyzing their impact, effort, and alignment with our business objectives.
  • Customer Engagement: Respond to customer inquiries and feature requests, providing timely and effective solutions that meet their expectations.
  • Onboarding and Support: Assist new customers with onboarding, ensuring they understand the full value of our platform and are set up for success.
Requirements
  • Leadership Skills: Demonstrate strong leadership abilities, with a passion for driving product development and business growth.
  • Strategic Thinking: Show a strong desire to learn and continuously improve, with a focus on making informed decisions that drive business success.
  • Start-up Experience: Possess experience working at a startup, ideally with some hands-on time in product management.
  • Decision-Making: Ability to prioritize and make decisions with limited information and tight timelines.
Nice to Have
  • Communication Skills: Excellent communication skills, with the ability to handle customer interactions with empathy and humor.
  • Adaptability: High adaptability, with the ability to thrive in a fast-paced environment.
  • Results-Oriented: A track record of success, with a focus on delivering results and driving business growth.
What We Offer
  • High-Impact Role: A high-impact role where your contributions directly influence our success.
  • Remote Work: The opportunity to work remotely, with the flexibility to work from anywhere.
  • Collaborative Team: A collaborative and highly skilled team where you can learn and improve your skills rapidly.


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