Community Engagement Specialist

1 week ago


Tirupati, Andhra Pradesh, India beBeeEngagement Full time ₹ 8,00,000 - ₹ 12,00,000
Community Engagement Specialist

Drive engagement, sales, and customer relationships. As a Community Growth Associate, you'll bridge our brand and audience, driving workshop sales, building strong customer connections, and fostering a vibrant community both online and offline.

You'll leverage a business analyst mindset to collect data, identify trends, and shape future strategies based on actionable insights.

Key Responsibilities:
  • Establish strong relationships with prospective and existing workshop attendees, ensuring seamless communication and follow-up via email, WhatsApp, and calls.
  • Represent the brand at events, delivering exceptional guest experiences and promoting a warm, welcoming atmosphere.
Content Creation and Brand Support:
  • Collaborate with the marketing team to create engaging community-focused content, including stories, posts, and updates.
  • Share behind-the-scenes insights, customer testimonials, and event highlights across social media channels.
Business Analysis and Insights:
  • Analyze key community metrics, including attendance, engagement rates, repeat booking patterns, and customer satisfaction scores.
  • Present actionable recommendations for class offerings, marketing focus, and engagement strategies in monthly insight reports.
Requirements:
  • 2-4 years of experience in sales, community management, customer success, or event coordination.
  • Strong people skills, excellent communication, and comfort with basic data tracking.


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