
Customer Service Representative
5 days ago
We are seeking a dedicated and passionate professional to join our US Healthcare team.
Job Summary:
Our ideal candidate can provide top-quality support to customers over inbound calls, focusing on genuine service and career growth. No sales or targets – just a commitment to delivering exceptional customer experiences.
Key Responsibilities:
- Provide excellent customer service via inbound calls, ensuring prompt and accurate resolution of customer inquiries.
- Demonstrate strong communication skills, maintaining a neutral accent and adapting to diverse customer needs.
- Work effectively in a night shift environment (US time zone), collaborating with the team to ensure seamless service delivery.
- Contribute to a positive and inclusive team culture, fostering a sense of community and camaraderie among colleagues.
Requirements:
- Mandatory: 12th pass (Graduates/Diploma holders preferred).
- Excellent English communication skills (neutral accent preferred).
- Willingness to work night shifts (US time zone).
- Freshers and experienced candidates both welcome.
What We Offer:
- A competitive salary package.
- Free cab drop for night shift employees.
- Subsidized meals and travel allowance.
- Attendance bonus: ₹1,000/month.
- Annual bonus: Up to ₹15,000.
- PF & ESI benefits.
About Us:
At this company, we believe in fostering a positive and inclusive work environment that encourages collaboration, innovation, and excellence.
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