
IT Observability Specialist
4 days ago
Strategic Focus
- Develop and implement an observability strategy aligned with the organization's broader technology transformation goals.
- Support innovation in performance monitoring through full-stack capabilities.
- Operational Management
- Configure, manage, and optimize tools for APM, infrastructure, synthetics, and logging.
- Collaborate with development, infrastructure, and support teams to define and track key performance indicators.
- Create dashboards and alerts to support real-time incident detection and resolution.
People Leadership
- Guide and support teams in adopting observability best practices.
- Deliver training and onboarding for tool usage across application teams.
Governance Risk
- Ensure observability practices comply with policies, risk management standards, and audit requirements.
- Maintain documentation and participate in reviews of monitoring configurations.
Experience Personal Attributes
- At least 10 years of experience in IT Operations, including over 5 years of hands-on work with New Relic, AppDynamics, or Dynatrace in enterprise environments.
- Proven expertise in Application Performance Monitoring (APM), infrastructure monitoring, NRQL, and synthetic monitoring.
- Familiarity with cloud platforms such as AWS, Azure, or GCP, alongside experience with CI/CD pipelines.
Personal Attributes
- Strong analytical and troubleshooting skills.
- Proactive, collaborative, and adaptable to changing priorities.
- High attention to detail, with a mindset for continuous improvement.
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