Highly Skilled Utility Bill Payments Professional
3 days ago
The Associate Category Manager at Amazon Pay will be responsible for delivering exceptional customer experiences and driving growth within the Utility Bill Payments portfolio. This role requires a deep understanding of market trends, competitor analysis, and customer needs.
Key Responsibilities:
- Manage partnerships with large billers to enhance selection, negotiate margins, and execute joint initiatives.
- Collaborate with internal stakeholders to define and improve the end-to-end customer experience.
- Contribute to product roadmapping by partnering with Product and tech leaders.
- Optimize manual processes that do not add value to customers.
About the Team
Amazon Pay is a fast-growing organization pioneering customer acquisition and engagement. The Bill Payments and Financial Services team is the largest high-frequency category within Amazon Pay, where customers can make everyday payments and enjoy exciting rewards. As a member of this team, you will play a pivotal role in shaping the future growth of Amazon by solving interesting problems in the customer journey.
BASIC QUALIFICATIONS:
- 2+ years of professional or military experience
- 2+ years of generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience
- 2+ years of exceeding quota and key performance metrics experience
- Master's degree
- Experience with business development, partnership management, or sourcing new business
PREFERRED QUALIFICATIONS:
- Experience and record of success in an outbound account management or prospecting role in B2B environments, preferably in a solution/technology-related environment
- Experience using Salesforce.com at an advanced level including the development of dashboards and reports, programing experience
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