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Payment Systems Architect
1 month ago
About Us
Cashfree Payments is a leading provider of payments and API banking solutions, enabling businesses to collect payments and make payouts via various methods with simple integration.
With a strong focus on innovation, we offer advanced payment gateway integration, split payment solutions for marketplaces, bank account verification APIs, and Auto Collect - a virtual account solution to match inbound payments to customers.
We have processed transactions worth USD 80 Billion annually and have a market share of more than 50% among payment processors in India.
Our platform supports over 6,00,000 businesses across payment collections, vendor payouts, wage payouts, bulk refunds, expense reimbursements, loyalty, and rewards programs.
What We're Looking For:
- A highly skilled Payment Systems Architect to lead our technology and engineering efforts in scaling our payment systems.
- An individual who can drive technical innovations, ensuring we remain ahead of the curve in the industry.
- A strong communicator who can facilitate communication between merchants and internal teams, acting as the voice of the customer within Cashfree Payments.
Key Responsibilities
- Drive technology and engineering best practices on different fronts like quality, performance, design, operations at an organizational level.
- Be the primary technical point of contact for large enterprise merchants, understanding their business and technical environment to provide tailored technical solutions and support.
- Manage the complete merchant lifecycle from integration to go live and beyond, handling hands-on troubleshooting and debugging to resolve day-to-day technical challenges/issues in a timely and professional manner.
- Periodically review account performance, identify improvement opportunities, and drive actionables both internal and external.
- Escalate critical customer issues as needed to ensure timely resolution.
Requirements
- Bachelor's degree in Computer Science (or a related discipline) and 5+ years of experience as a technical consultant/account manager, software engineer, or support engineer in a customer-facing role.
- Experience working with B2B, SaaS products and good technical understanding of APIs, along with experience in working with API-based applications and SDKs/Web development skills.
- Basic programming and debugging skills, ability to gather and map customer requirements to platform features, and provide solutions.
- Excellent written and oral communication and presentation skills, including speaking to technical and business audiences, and ability to influence and persuade internal and external stakeholders.
Compensation Package
Based on your exceptional skills and experience, we offer an estimated salary range of