Senior Application Support Engineer

3 weeks ago


Mumbai, Maharashtra, India Valmet Full time

Job Description

We are seeking a highly skilled Technical Sales Engineer to join our team at Valmet. As a Technical Sales Engineer, you will be responsible for providing technical advice to the sales team and customers to develop and sell product or service solutions that meet customer needs.

Key Responsibilities:

  • Provide technical advice to the sales team and customers to develop and sell product or service solutions that meet customer needs.
  • Understand and interpret customer specifications and prepare techno-commercial quotations to meet customer requirements, expectations, and delivery times.
  • Respond to customer enquiries and clarify post offer submission.
  • Support sales, distributors, and channel partners.
  • Manage complaints and issues regarding customer orders, liaising with sales, service, finance, and operations to solve order issues.
  • Liaise with product management to ensure products and services are modified, configured, and offered according to customer needs.
  • Work independently to complete given tasks and activities, solving daily technical sales issues.


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