Global Operations Strategist
3 weeks ago
Job Title: Global Operations Strategist
Job Summary:
Zendesk is seeking a dynamic and experienced Global Operations Strategist to join our CIO organization. In this role, you will play a pivotal part in driving our global growth and managing vendor relationships, ensuring that our strategic objectives are met.
Key Responsibilities:
- Create and implement strategic plans to grow our global workforce within the CIO organization.
- Serve as the primary liaison with our Build-Operate-Transfer partner (Persistent) in India, ensuring clear communication and operational efficiency.
- Streamline operations and improve efficiency in the context of global expansion.
- Collaborate with senior leadership to create and implement plans that align with organizational goals.
- Monitor and evaluate vendor performance to ensure quality service delivery and achievement of targets.
- Develop and manage budgets related to workforce expansion and vendor management activities.
- Identify and mitigate risks associated with vendor relationships and global expansion.
- Ensure compliance with laws, regulations, and organizational policies.
- Encourage collaboration across different teams to promote cohesive and aligned operations.
- Provide hands-on execution for initiatives and resolve potential issues.
- Leverage data and analytics to inform decisions and evaluate the effectiveness of initiatives.
- Partner with business leaders to build operational capabilities.
- Take charge of effective adoption and enablement strategies through strong leadership in managing change and communications.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field. Equivalent experience will also be considered.
- 8+ years of leadership experience in driving transformation, operations, and program execution in a global capacity.
- Experience managing 3rd party relationships, preferably with Build-Operate-Transfer models and managed services.
- Proficient in crafting operational strategy and scaling business operations.
- Knowledge of IT & Data organizations, product model structure, and agile delivery methodologies.
- Excellent data interpretation and communication skills.
- Highly self-motivated and passionate about building and leading high-performance teams.
- Ability to adapt and thrive in ambiguous and rapidly evolving situations.
About Zendesk:
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
-
Global Operations Strategist
4 weeks ago
Pune, Maharashtra, India Zendesk Full timeJob Title: Global Operations StrategistJob Summary:Zendesk is seeking a dynamic and experienced Global Operations Strategist to join our CIO organization. In this role, you will play a pivotal part in driving our global growth and managing vendor relationships, ensuring that our strategic objectives are met.Key Responsibilities:Create and implement strategic...
-
Global Product Strategist
1 week ago
Pune, Maharashtra, India Icertis Full timeOverviewIcertis is a leading contract lifecycle management (CLM) platform that empowers organizations to maximize the value of their contracts. We are seeking an experienced Global Product Strategist to join our team and contribute to the development of innovative products used by some of the biggest and most influential organizations around the world.
-
Investment Strategist
3 weeks ago
Pune, Maharashtra, India Ethiqual Global Full timeInvestment Strategist RoleWe are seeking an Investment Strategist to join our team at Ethiqual Global. The successful candidate will be responsible for developing and implementing investment strategies that align with the company's objectives, risk tolerance, and market conditions.Key Responsibilities:Develop and implement investment strategies based on...
-
Global Account Strategist
2 weeks ago
Pune, Maharashtra, India InterSources Full timeKey Responsibilities:As a Global Account Strategist at InterSources, you will be responsible for daily interactions with clients to understand their requirements and timelines for open roles. You will be the strong channel between our Directors of Recruitment and the team of recruiters, allocating open positions to the team with specified timelines and...
-
Global Operations Strategist
4 weeks ago
Pune, Maharashtra, India Zendesk Full timeJob OverviewZendesk is seeking a seasoned Principal Operations Manager to drive global growth and manage vendor relationships within our CIO organization. This role requires a strategic thinker who can create and implement plans to scale our global workforce and improve operational efficiency.Develop and execute strategic plans to grow our global workforce...
-
Global Pricing Strategist
4 weeks ago
Pune, Maharashtra, India AireSpring Full timeJob SummaryAireSpring is seeking a highly skilled Global Pricing Strategist to join our team. As a key member of our international pricing team, you will be responsible for building quotes for our sales managers and collaborating with telecom carriers, sales agents, and other staff members.Key Responsibilities Develop and implement pricing strategies to meet...
-
Global Digital Marketing Strategist
2 weeks ago
Pune, Maharashtra, India Sagan Full timeJob Title: Global Digital Marketing StrategistWe are seeking a highly skilled Global Digital Marketing Strategist to enhance our online presence across various digital channels.Key Responsibilities:Create and implement comprehensive digital marketing plans to achieve our company's objectives and drive growth.Manage social media accounts and oversee online...
-
Brand Strategist
3 weeks ago
Pune, Maharashtra, India Global Step Full timeJob Title: Head – BrandJob Summary:We are seeking a seasoned Brand Strategist to lead our brand initiatives and ensure consistency across all service areas. The ideal candidate will have a minimum of 10+ years of experience in crafting brand strategies, orchestrating PR activities, and executing B2B communications.Key Responsibilities:Develop and implement...
-
Global Supply Chain Strategist
4 days ago
Pune, Maharashtra, India Cummins Inc. Full timeJob DescriptionCummins Inc. is seeking a highly skilled Global Supply Chain Strategist to join our team in Bangalore, India. This role will be responsible for coordinating with internal and external stakeholders to develop and implement effective supply chain strategies.About the Role:We are offering a competitive salary of $60,000 - $80,000 per annum,...
-
Brand Strategist
4 weeks ago
Pune, Maharashtra, India Global Step Full timeJob Title: Brand Strategist - GlobalStepJob Summary:As a Brand Strategist at GlobalStep, you will play a key role in shaping the company's brand identity and messaging. You will work closely with various departments to align brand initiatives with their strategies and ensure a consistent brand experience.Key Responsibilities:* Develop a comprehensive brand...
-
Tech Operations Strategist
3 weeks ago
Pune, Maharashtra, India Fulcrum Digital Full timeFulcrum Digital seeks a seasoned Tech Operations Strategist to spearhead the management and optimization of its production environment. As a key member of the team, you will define and execute strategies for Application Performance Monitoring and Optimization, ensuring seamless operations and minimal downtime.Your primary responsibilities will include...
-
Revenue Operations Strategist
24 hours ago
Pune, Maharashtra, India Atica Global Full timeAbout Us: Atica Global is a leading provider of innovative tech-led solutions for hotels and hotel operators in the US. Our unified platform enables seamless sales and revenue management, driving efficiency and effectiveness. As a pioneer in the industry, we strive to deliver exceptional service to clients while setting new standards.We are seeking a skilled...
-
Digital Operations Strategist
2 weeks ago
Pune, Maharashtra, India E-QL BUSINESS SOLUTIONS PVT. LTD. Full timeJob Profile:E-QL BUSINESS SOLUTIONS PVT. LTD. seeks a seasoned Operations Strategist to oversee the execution of IT and software projects. Key responsibilities include:Developing and implementing project management strategiesManaging project development and distribution networksCoordinating business key account managementHandling software and data management...
-
Senior Financial Strategist
3 days ago
Pune, Maharashtra, India Maersk Full timeMaersk is a global leader in the shipping industry, and as Senior Financial Strategist, you will play a critical role in shaping the company's financial future.Salary: $120,000 - $180,000 per year.About the RoleThis is a senior-level position that requires a deep understanding of financial analysis and strategy. As Senior Financial Strategist, you will lead...
-
Solution Strategist
2 weeks ago
Pune, Maharashtra, India IDeaS Revenue Solutions Full timeWe're seeking a seasoned professional to join our team as a Solution Strategist at IDeaS Revenue Solutions.About the Role:As a Solution Strategist, you will be responsible for providing advanced level of subject matter expertise to our clients and internal teams in relation to the excellent deployment, support, and usage of IDeaS products and services. You...
-
Investment Strategist
3 weeks ago
Pune, Maharashtra, India Ethiqual Global Full timeInvestment Strategy & Portfolio Management:At Ethiopian Global, we are seeking a skilled Investment Strategist to develop and implement investment strategies that align with the company's objectives, risk tolerance, and market conditions. - Define and execute investment strategies to maximize returns while minimizing risk.- Collaborate with analysts and...
-
Global Financial Operations Specialist
4 weeks ago
Pune, Maharashtra, India WNS Global Services Full timeJob Title: Global Financial Operations SpecialistJob Summary: We are seeking a highly skilled Global Financial Operations Specialist to join our team at WNS Global Services. The successful candidate will be responsible for managing financial operations, ensuring compliance with regulatory requirements, and providing exceptional customer service.Key...
-
Enterprise Account Strategist
3 days ago
Pune, Maharashtra, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Enterprise Account StrategistWe are seeking a skilled Enterprise Account Strategist to join our team at Softcell Technologies Global Pvt. Ltd.About the Role:This is an exciting opportunity for a seasoned account manager to drive business growth by developing and executing strategic account plans. As an Enterprise Account Strategist, you will be...
-
Senior Control Strategist
4 weeks ago
Pune, Maharashtra, India BNY Full timeSenior Control StrategistBNY is seeking a Senior Control Strategist to join our Operations Control Management-Strategic Testing team. As a key member of our team, you will be responsible for identifying, analyzing, and minimizing complex areas of control testing, including design and operating effectiveness review, control and risk education, and operational...
-
Chief Delivery Strategist
3 days ago
Pune, Maharashtra, India Clarion Technologies Full timeClarion TechnologiesWe are seeking a Chief Delivery Strategist to lead our global delivery efforts.About the RoleThe successful candidate will have 20-25 years of experience and be based in Pune, India.Key ResponsibilitiesThe Chief Delivery Strategist will oversee the entire delivery lifecycle, ensuring timely and high-quality project delivery.Salary...