
Regional Office Manager
3 days ago
As a Business Unit Leader, you will oversee the day-to-day operations of a regional office. Your responsibilities include:
Operational Efficiency
- Supervise and coordinate all operational functions at the office.
- Maintain proper records and documentation as per regulatory standards.
- Ensure compliance with internal policies, processes, and regulatory requirements.
Sales Growth and Development
- Drive sales targets for products or services.
- Identify and capitalize on local market opportunities to grow business.
- Build and maintain relationships with key customers and partners.
Customer Satisfaction
- Ensure high-quality customer service and manage customer complaints effectively.
- Promote a customer-centric culture within the team.
Team Management
- Lead, mentor, and develop office staff.
- Set individual performance goals and conduct regular performance reviews.
- Organize regular team meetings and training sessions.
Financial Oversight
- Manage budgets, costs, and profitability of the office.
- Monitor cash flow, transactions, and ensure secure handling of finances.
Key Skills and Competencies
- Strong leadership and team management skills.
- Customer relationship management.
- Sales acumen.
- Operational and financial knowledge.
- Excellent communication and interpersonal skills.
- Problem-solving and decision-making ability.
The ideal candidate will have a Bachelor's degree in Business Administration, Finance, Commerce, or related field, with significant experience in a supervisory or managerial role. Industry experience in banking, retail, or financial services is preferred.
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