
Mental Wellness Advocate
5 hours ago
We are dedicated to transforming the way people experience support, safety, and well-being by providing inclusive, accessible, and personalized resources. As a holistic and intersectional mobile app, we empower individuals to recognize, prevent, and overcome challenges like abuse, mental health struggles, and relationship issues.
Key Responsibilities:
- Assist users with application cases related to abuse, mental health, and trauma on our platforms via voice or non-voice communication.
- Conduct user assessments to evaluate symptoms, identify risk factors, and formulate customized plans.
- Provide immediate crisis intervention for individuals experiencing distress, assessing safety, facilitating de-escalation, and coordinating referrals as necessary.
- Educate clients and their families about rights violations, mental health conditions, treatment options, coping strategies, and community resources available for their well-being.
- Collaborate closely with the multidisciplinary team to ensure comprehensive and coordinated care for clients, including content creation.
- Maintain accurate records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations.
- Stay informed about current developments in the field through ongoing training and professional development activities.
- Engage in outreach efforts to raise awareness about abuse, trauma, mental health, reduce stigma, and advocate for holistic wellness.
- Interact professionally with clients while actively listening to their concerns.
- Manage queries and provide support to users in situations of distress.
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