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Disaster Recovery Specialist
1 month ago
About Voya India:
Voya India is a technology-driven business process transformation company that drives the evolution of the financial services customer experience through technology, innovation, and human creativity. As a subsidiary of Voya Financial, Inc., we deliver cutting-edge solutions to Voya's Health, Wealth, and Investment Management businesses. Our focus lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. We foster an environment that celebrates learning, growth, and inclusivity while developing and deploying innovative and impactful solutions for Voya Financial, Inc.
Role: Disaster Recovery Senior Analyst
Years of Experience: 8 years+
Location:
Job Description:
- Develop and implement Disaster Recovery (DR) policies and procedures to ensure business continuity in the event of a disaster or DR exercise.
- Review and update existing DR plans to ensure they are current and aligned with business requirements.
- Evaluate processes and procedures for inefficiencies and make recommendations for improvement.
- Collaborate with Application, Infrastructure, and vendor teams to determine recoverability options and implement DR design, planning, and implementation.
- Work with Application/business stakeholders to define Recovery Point Objective (RPO) and Recovery Time Objective (RTO) for business-critical applications.
- Report on DR compliance, train teams, and document DR test results and deviations to senior management.
- Facilitate meetings with individual contributors and leadership to ensure effective communication and collaboration.
- Recommend recovery strategies and options and assist with the implementation of recovery solutions.
- Follow the DR validation/testing procedure and document DR evidence.
Qualification:
- Experience as a IT Technical Lead.
- Bachelor's degree in Information Technology.
- Excellent communication and presentation skills.
- Strong experience in Microsoft Office Tools (Excel, Word, PowerPoint, Project Plan, and others).
- Exposure to ServiceNow and RSA eGRC tools.
- Disaster Recovery Certified Specialist (DRCS) and ITIL V3 and above.
- Basic exposure to Operating Systems, Networking, Protocols, Databases, Java/.Net/Mainframe applications, and Hardware.
- Understanding of high-level system architecture.
