Omnichannel Marketing Strategist

7 days ago

Mumbai, Maharashtra, India beBeeMarketing Full time ₹ 30,00,000 - ₹ 45,00,000

Job Role: As a seasoned marketing professional, you will be responsible for driving business growth through effective omnichannel strategies.

Key Responsibilities:

  • Business analysis and advisory services for key marketing channels and initiatives.
  • Onboarding new service offerings in the market and providing comprehensive training programs.
  • End-to-end project management to ensure seamless execution.
  • Liaising with clients and internal teams to deliver high-quality results.
  • Excellent communication and collaboration skills to drive area operations and achieve quality services.
  • Conducting daily analysis of operational metrics such as SLA, CSAT, utilization, and report generation at process level.
  • Providing value-added solutions through program reviews, monitoring post-service activities, and handling customer grievances.
  • Managing queue handling and day-to-day analysis to maintain SL; monitoring day-to-day resolution closures and case aging to ensure timely resolution.
  • Framing work direction and plan for associates after assessing their capabilities.
  • Preparing and presenting various weekly/monthly MIS reports pertaining to process/productivity.
  • Implementing systems, migrating systems to upgraded versions to achieve efficiency in operations, spearheading process improvement initiatives.

Requirements:

  • 5+ years of experience in client servicing roles.
  • Knowledge and experience of digital ecosystems.
  • Expertise in multichannel/omnichannel campaigns.
  • Working knowledge of marketing automation tools (SFMC preferable).
  • Efficiency in communication with clients and internal teams on daily strategies, actions, roadblocks, project development, timelines, and results.
  • Efficiency in making data-driven decisions, analytical skills with strong attention to details.

  • Omnichannel Retention Professional

    1 week ago

    Mumbai, Maharashtra, India beBeeRetention Full time ₹ 40,00,000 - ₹ 50,00,000

    Retention Campaign StrategistWe are building a financial super app to serve the underserved workforce. Our solution includes instant loans, insurance, and gold investments.A key focus is on retaining users, enhancing engagement, and increasing repeat transactions through data-driven marketing strategies.We seek an experienced professional to oversee...

  • Director of Omnichannel Marketing

    1 week ago

    Mumbai, Maharashtra, India beBeeDigital Full time ₹ 1,80,000 - ₹ 2,80,000

    Digital Marketing SpecialistWe are seeking a skilled Digital Marketing Specialist to develop, execute and optimize omnichannel campaigns tailored to varied healthcare audiences.This role requires a digitally savvy professional with expertise in leveraging first- and third-party data to craft highly personalized messaging and user experiences.About the...

  • Professional Omnichannel Marketing Manager

    2 weeks ago

    Mumbai, Maharashtra, India Colgate-Palmolive Full time

    Relocation Assistance Offered Within Country Job Number 167993 - Mumbai Maharashtra India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition Our products are trusted in more households than any other brand in the...

  • Marketing Strategist

    1 week ago

    Mumbai, Maharashtra, India beBeeMarketing Full time ₹ 9,00,000 - ₹ 18,00,000

    Marketing Strategist Role:We are seeking a driven and analytical Marketing Strategist to create impactful marketing plans that drive business growth.

  • Marketing Strategist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCybersecurity Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Marketing StrategistRole Overview:63SATS is seeking a Marketing Strategist to drive demand generation and pipeline creation for B2B and B2G businesses.The role will be responsible for driving lead generation, building and managing the marketing funnel, ensuring seamless handoff of leads to sales, and positioning 63SATS as a trusted cybersecurity...

  • Dental Marketing Strategist

    2 weeks ago

    Mumbai, Maharashtra, India beBeeOmnichannel Full time ₹ 1,01,35,000 - ₹ 1,21,59,000

    Job Title: Professional Omnichannel Marketing ManagerJob Description:We are seeking a highly skilled and experienced professional to lead our omnichannel marketing efforts for dental professionals. The successful candidate will be responsible for developing and implementing a seamless and cohesive customer journey across all relevant marketing channels. This...

  • Digital Marketing Strategist

    2 weeks ago

    Mumbai, Maharashtra, India Senate Marketing Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Profile Overview: We are seeking a versatile Digital Marketing Strategist who brings a strong foundation across all key digital marketing services. This role demands a well-rounded skill set in SEO, social media, paid marketing, creative ideation, and content creation, alongside direct client interactions. The ideal candidate will be comfortable discussing...

  • Digital Marketing Strategist

    2 weeks ago

    Mumbai, Maharashtra, India Senate Marketing Pvt. Ltd. Full time

    Job DescriptionProfile Overview: We are seeking a versatile Digital Marketing Strategist who brings a strong foundation across all key digital marketing services. This role demands a well-rounded skill set in SEO, social media, paid marketing, creative ideation, and content creation, alongside direct client interactions. The ideal candidate will be...

  • Marketing Strategist

    1 week ago

    Mumbai, Maharashtra, India beBeeMarketing Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Marketing StrategistDescription:We are seeking a skilled marketing strategist to plan, direct, and evaluate our marketing initiatives.Develop and execute comprehensive marketing plans to drive business growth and expansion.Leverage market research and data analysis to identify opportunities and optimize marketing strategies.Collaborate with...

  • Marketing Strategist

    1 week ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity:We are looking for a seasoned professional to lead our CRM and retention efforts. As the Commercial Retention Lead, you will develop and execute a comprehensive strategy to build lasting relationships with our customers.You will oversee the development of our customer lifecycle marketing strategy, designing and running omnichannel campaigns...