Female Client Service Representative
6 days ago
Customer Support Role
We are seeking a highly skilled professional to provide exceptional service to our clients via calls, emails, or chat.
- Main Responsibilities:
- Handle customer queries with professionalism and empathy, taking complete ownership from initiation to resolution with proper follow-ups and documentation.
- Maintain detailed records of customer interactions, feedback, and issues.
- Collaborate with internal teams to ensure timely and effective solutions.
- Proactively identify customer needs and provide appropriate guidance.
Key Requirements:
- Excellent command of English (spoken and written).
- Strong communication and interpersonal skills.
- Prior experience in customer support or call handling is preferred.
- Ability to multitask, adapt, and remain calm under pressure.
The ideal candidate should possess excellent communication skills, be proactive, and have the ability to handle customers with professionalism and empathy.
As a key member of our organization, you will play a critical role in ensuring that our clients receive top-notch service and support, ultimately driving business growth and success.
About This Role
This position involves providing high-quality customer service and support to clients through various channels. The ideal candidate will be able to communicate effectively, resolve issues efficiently, and work collaboratively with internal teams.
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