Senior Cloud Systems Technician

1 day ago

Bareilly, Uttar Pradesh, India beBeeCloudSupport Full time ₹ 4,000 - ₹ 6,000
Job Title

A Cloud Support Engineer is a professional responsible for providing technical support and assistance to clients with cloud-based systems.

This role involves troubleshooting issues, resolving problems, and ensuring the smooth operation of cloud infrastructure.

Key responsibilities include managing and maintaining Windows Server environments, delivering remote support services, handling end-to-end migrations, and providing expert-level support for Office 365.

Required Skills and Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Hands-on experience in cloud support and administration
  • Solid understanding of Windows Server operating systems and Active Directory management
  • Knowledge of networking principles and protocols
  • Ability to provide effective remote support to clients
Benefits
  • Competitive salary commensurate with experience
  • Opportunity to work with industry experts and learn from them
  • Flexible work environment with opportunities for professional development and growth

Responsibilities:

  • Manage and maintain Windows Server environments
  • Deliver remote support services to clients
  • Handle end-to-end migration of applications and infrastructure to the cloud
  • Provide expert-level support for Office 365
  • Configure and troubleshoot printer setups across various network environments
  • Implement and troubleshoot networking solutions
  • Administer Active Directory environments
  • Configure and optimize Remote Desktop Protocol (RDP) for secure remote access
Requirements
  • Experience with printer setup and troubleshooting
  • Knowledge of networking principles and protocols
  • Ability to provide effective remote support to clients
  • Certifications such as Microsoft Certified: Azure Administrator Associate would be a plus
  • Excellent verbal and written communication skills

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