
Quality Management Professional
1 week ago
This is a senior-level quality assurance manager position within the Caleb Brett business vertical, which operates across multiple industries.
The Quality Assurance Manager oversees and ensures the implementation, maintenance, and continual improvement of the Quality Management System (QMS) within the operations & labs. This role ensures compliance with ISO/IEC 17025, ISO 9001, BIS, internal standards, client specifications, and regulatory requirements across all testing, and inspection activities.
Key Responsibilities:
- Develop, implement, and monitor the QMS to ensure its compliance to the requirements of:
- ISO /IEC 17025, ISO 9001 & BIS
- Accreditation / Approval bodies
- Any other requirements that arise from time to time
Main Responsibilities include:
- Monitoring and ensuring the management system is implemented in various departments and appraise the management on its effectiveness
- Leading quality audits (internal and external) and managing corrective/preventive actions (CAPA)
- Registering customer complaints and resolving them by organizing for investigation, root cause analysis
- Training staff on QMS requirements, quality procedures, and testing standards
- Conducting periodic quality checks for tests carried out in the LAB through appropriate tools like retest, Inter-laboratory, Intra-laboratory, proficiency tests etc.
Additional Responsibilities include:
- Control of management system documents in the LAB
- Liaison with accreditation/approval /regulatory bodies regarding compliance & approval
- To review approve and issuance of all the quality management system documents
- To improve the management system and also to identify deviation from the management system or procedure for performing tests and to initiate action to prevent or minimize such a deviation
Requirements:
- B. Sc/M. Sc in Chemistry, Quality Management, or related field
- Minimum 5 years experience in quality assurance or laboratory management preferably within petroleum or chemical testing services
Skills:
- Strong understanding of ISO/IEC 17025, ISO 9001 and laboratory accreditation processes
- Experience with auditing (internal/external) and regulatory compliance
- Certified Internal Auditor for ISO 9001 & ISO 17025 is an advantage
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