Process Transformation Leader

2 weeks ago

Hubli, Karnataka, India beBeeBusiness Full time ₹ 1,80,00,000 - ₹ 2,10,00,000
Operational Excellence Manager

Job Overview:

The Operational Excellence Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high-performance agency network, and leading regional improvement projects.

  • Key Responsibilities:

Implement standardized operations across the region by harmonizing processes and collaborating with Regional Business owner teams to review and refine target operating models. Identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing.

  • Develop and implement a high-performance mindset within the regional agencies, monitoring and coaching QPMs to improve agency performance across the region.

Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks. Lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions.

  • Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.

Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units.

  • Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects.

Required Skills & Qualifications:

  • Conceptual and strategic thinking with advanced problem-solving and decision-making skills.
  • Ability to see the big picture and align operational processes with strategic business goals.
  • Skilled in managing change effectively to drive the adoption of new processes and technologies.
  • Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
  • Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge).
  • Strong analytical skills to evaluate data, assess performance, and inform process optimizations.

Preferred Qualifications:

  • Degree in Maritime Business, Logistics or Supply chain, or business management.
  • At least 3 years of managerial experience in project management and/or business process improvement.
  • Certification in LEAN Six Sigma, Project Management would be advantageous.

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