Customer Service Team Lead
3 weeks ago
Rojgar Mitra is seeking a highly skilled and experienced Customer Care Executive to join our team.
Key Responsibilities:- Team Management: Lead a team of customer support representatives, providing guidance and support to ensure excellent service delivery.
- Service Process Oversight: Oversee the customer service process, identifying areas for improvement and implementing changes to enhance the customer experience.
- Complaint Resolution: Resolve customer complaints in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Policies and Procedures: Develop and implement policies and procedures to ensure consistency and quality in customer service delivery.
- Training and Development: Plan and deliver training programs to enhance the skills and knowledge of customer support representatives.
- Staff Selection and Management: Select and manage a team of customer support representatives, ensuring they have the necessary skills and knowledge to deliver excellent service.
- Quality Assurance: Conduct quality assurance surveys with customers to ensure that service standards are met and provide feedback to the team.
- Product Knowledge: Possess excellent product knowledge to provide accurate and helpful information to customers.
- Team Environment: Maintain a positive and productive working environment for the team, promoting a culture of excellence and customer satisfaction.
Rojgar Mitra offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Customer Service Team Lead
2 weeks ago
Jabalpur, Madhya Pradesh, India Rojgar Mitra Full timeCustomer Service Team LeadRojgar Mitra is seeking a highly skilled Customer Service Team Lead to oversee the customer service process and manage a team of representatives offering customer support. The ideal candidate will possess excellent product knowledge to enhance customer support and maintain a pleasant working environment for their team.Key...
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Customer Service Team Lead
3 weeks ago
Jabalpur, Madhya Pradesh, India Rojgar Mitra Full timeCustomer Care Executive Job DescriptionRojgar Mitra is seeking a highly skilled and experienced Customer Care Executive to join our team. As a key member of our customer service team, you will be responsible for managing a team of representatives, overseeing the customer service process, and ensuring that our customers receive exceptional support.Key...
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Customer Service Representative
3 weeks ago
Jabalpur, Madhya Pradesh, India Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and requests...
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Customer Service Representative
3 weeks ago
Jabalpur, Madhya Pradesh, India Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution.Key ResponsibilitiesHandle inbound calls and...
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Customer Service Representative
3 weeks ago
Jabalpur, Madhya Pradesh, India MindCypress Full timeMindCypress, a leading provider of training solutions, is seeking a highly skilled and motivated individual to join our team as a Telecaller.The RoleAs a Telecaller, you will be responsible for:Providing exceptional customer service and support via phone and email.Resolving customer inquiries and requests in a timely and professional manner.Working closely...
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Customer Service Representative
3 weeks ago
Jabalpur, Madhya Pradesh, India MindCypress Full timeMindCypress, a leading provider of training solutions, is seeking a skilled professional to join its team as a Telecaller. This role offers a unique opportunity to work with a fast-growing company that has established a strong presence in the global market.The RoleAs a Telecaller, you will be responsible for handling inbound calls and emails in a...
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Customer Service Representative
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Customer Service Representative
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Jabalpur, Madhya Pradesh, India MindCypress Full timeMindCypress is a fast-growing training company with a global presence, catering to the training needs of individuals and corporations across the USA, Canada, UK, Africa, UAE, and India. This role is a great opportunity to join a dynamic team and contribute to the company's growth.The RoleAs a Customer Service Representative, you will be responsible...
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Customer Service Representative
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Jabalpur, Madhya Pradesh, India Snaphunt Full timeThe OfferA leadership role that offers a breadth of learning opportunities in a fast-paced environment.Develop your expertise as a customer service professional.The Job You will be responsible for : Providing exceptional customer service through inbound calls and emails.Ensuring strong customer satisfaction by resolving inquiries and requests...
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Sales Team Lead
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Regional Technical Service Manager
3 weeks ago
Jabalpur, Madhya Pradesh, India Aditya Birla Group Full time{"title": "Regional Technical Service Manager", "description": "Key ResponsibilitiesDevelop and implement market strategies to increase brand equity and promote UltraTech cement products in the region.Collaborate with customers, consultants, and industry experts to provide technical assistance and optimize concrete mix designs.Conduct market research and...
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Sales Team Manager
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Telecommunications Sales Specialist
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Sales Development Representative
2 weeks ago
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Renewable Energy Sales Specialist
1 week ago
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Lead PPC Specialist
5 days ago
Jabalpur, Madhya Pradesh, India Dintellects Solutions Private Limited Full timeAbout the RoleDintellects Solutions Private Limited is seeking a Lead PPC Specialist to join our digital marketing team. This role is ideal for someone with a passion for PPC advertising and a keen interest in creating and managing campaigns.Key ResponsibilitiesAssist in campaign setup and execution across multiple platformsConduct keyword research and...
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Senior Branch Manager Position
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Telecommunications Sales Specialist
2 weeks ago
Jabalpur, Madhya Pradesh, India Dintellects Solutions Private Limited Full timeWe are seeking a highly skilled Telecommunications Sales Specialist to promote our digital marketing services. The ideal candidate will have excellent communication skills and a passion for sales.Key Responsibilities:Make outbound calls to potential customers to promote our marketing servicesGenerate leads and set up appointments for the sales teamFollow up...
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Sales Representative
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Jabalpur, Madhya Pradesh, India Dintellects Solutions Private Limited Full timeJob Title: Telecaller Sales ExpertJob Summary:We are seeking a motivated and dynamic individual to fill the role of Telecaller Sales Expert at Dintellects Solutions Private Limited. As a Telecaller Sales Expert, you will be responsible for making outbound calls to potential customers to promote our marketing services.Responsibilities:Make outbound calls to...