Customer Service Representative
1 week ago
The Offer
- A leadership role that offers a breadth of learning opportunities in a fast-paced environment.
- Develop your expertise as a customer service professional.
The Job
You will be responsible for :
- Providing exceptional customer service through inbound calls and emails.
- Ensuring strong customer satisfaction by resolving inquiries and requests efficiently.
- Collaborating with internal teams to achieve prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- You have at least 1 year experience in a customer-facing role, preferably within the Financial Services Industry and Retail Banking sector.
- You possess excellent interpersonal and communication skills, both written and verbal.
- You have working knowledge of CRM systems.
- You are a strong networker and relationship builder.
- You deliver work of a high standard and pay close attention to detail.
- You are highly goal-driven and thrive in fast-paced environments.
The Employer
Our client is a reputable training company with a strong presence in the market, offering a range of services to clients across various industries.
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