International Customer Service Professional

20 hours ago

Neemrana, India beBeeSupport Full time ₹ 3,25,000 - ₹ 3,95,000

Customer Support Specialist

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We are seeking a highly motivated and customer-focused professional to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional support to our international customers through various channels.

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Responsibilities:

  • Handle international customer calls efficiently and professionally, addressing their queries and concerns in a timely manner.
  • Understand customer needs and provide tailored solutions to meet their requirements.
  • Troubleshoot complex issues and escalate problems when necessary, ensuring seamless resolution and high-quality service delivery.
  • Maintain accurate and detailed records of interactions, tracking customer satisfaction and performance metrics.
  • Collaborate with cross-functional teams to drive process improvements and ensure compliance with quality standards.

Requirements:

  • Excellent English communication skills, with a strong ability to articulate complex information in a clear and concise manner.
  • Proven experience in customer-facing roles, preferably in an international setting.
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and managing competing deadlines.
  • Strong problem-solving skills, with the capacity to analyze complex issues and develop creative solutions.

Benefits:

As a valued member of our team, you can expect a competitive salary package, comprehensive training and development opportunities, and a dynamic work environment that fosters growth and collaboration.

Location: Jaipur

Language Requirements: Excellent English communication skills (no grammatical errors or MTI)

Number of Positions: 50+

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