Unlock Your Potential as a Customer Success Manager

1 day ago

Gurgaon, Haryana, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Unlock Your Potential as a Customer Success Manager

The role of a Lead Customer Success Manager (CSM) is to spearhead client relationships and drive customer success at the highest level.

As a CSM, you will be responsible for owning and driving customer success strategies, ensuring long-term retention and growth.

Key responsibilities include:

  • Developing and executing customer success plans to ensure seamless onboarding processes.
  • Collaborating with sales and product teams to drive account expansion and revenue growth.
  • Fostering deep and impactful relationships with key clients.
  • Gathering, analyzing and leveraging customer feedback to drive product and service improvements.

Requirements:

To succeed in this role, you will need:

  • 8+ years of experience in Customer Experience or Account Management, preferably in a B2B SaaS environment.
  • Strong leadership and strategic thinking skills with a track record of managing high-value accounts.
  • Excellent communication, negotiation, and relationship-building abilities.
  • Experience with CRM software and customer success tools to optimize client interactions.

The Ideal Candidate:

Our ideal candidate is a seasoned professional with a passion for delivering exceptional customer experiences.

They will be able to demonstrate their ability to think strategically and develop effective solutions to complex problems.

We are committed to providing a diverse and inclusive workplace. We are an equal opportunity employer and welcome applications from all qualified candidates.

  • Unlock Your Potential

    7 hours ago

    Gurgaon, Haryana, India beBeeInnovation Full time US$ 90,000 - US$ 1,20,000

    Unlock Your PotentialWe're seeking talented individuals to join our graduate program, where you'll embark on a transformative journey of growth and development.You'll gain hands-on experience, working alongside experienced professionals on meaningful projects that drive innovation and excellence. Our program is designed to foster your unique strengths and...

  • Unlock Your Potential in Data Engineering

    4 days ago

    Gurgaon, Haryana, India beBeeDataEngineering Full time US$ 9,00,000 - US$ 12,00,000

    Unlock Your Potential in Data EngineeringTransform industries and empower developers to build innovative applications by joining our team of data engineers.Job DescriptionThe data management software market is vast and growing rapidly, with a compound annual growth rate of 14% forecasted to reach new heights. As a data engineer, you will design and develop...

  • Unlock Your Potential as a Customer Success Associate

    1 week ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 23,00,000 - ₹ 25,00,000

    Customer Success Associate Job SummaryThe ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of customer needs.Heading customer queries and resolving issues efficiently is essential.Providing exceptional customer service through multiple channels is crucial.Collaborating...

  • Performance Marketing Executive

    5 days ago

    Gurgaon, Haryana, India beBeeBusiness Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    About a leading Performance Marketing Agency, headquartered in India, empowers brands since 2014 to acquire users globally via data-driven decisions. We innovate, hustle and are ad-tech experts who catalyze disruptive change in the industry by providing empowered digital experiences to consumers/brands.Our workforce unlocks the full potential of your...

  • Customer Success Manager

    5 days ago

    Gurgaon, Haryana, India GlobalXperts Technology Full time ₹ 7,00,000 - ₹ 10,00,000 per year

    Job Title: Account Manager / Customer Success Manager IT Infrastructure ServicesLocation: Gurugram (Work From office)Experience: 5+ yearsNotice Period: ImmediateKey Responsibilities:Build and maintain strong, long-term relationships with key stakeholders in client organizations.Serve as the primary point of contact for all client needs, ensuring satisfaction...

  • Customer Success Manager

    6 days ago

    Gurgaon, Haryana, India Weekday AI Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 6-12 LPA)Min Experience: 2 yearsLocation: Gurgaon, New DelhiJobType: full-timeWe are seeking a dynamic and analytical Customer Success Manager to join our team. This is a full-time, on-site role that will play a key part in strengthening customer relationships and ensuring seamless...

  • Ad - Customer Success

    4 days ago

    Gurgaon, Haryana, India Michael Page Full time

    The AD - Customer Success will primarily focus on driving customer satisfaction and achieving the company s strategic objectives The role involves managing a team to ensure effective customer service and relationships The position will be responsible to plan deliver on business KPIs Monthly Revenue Retention Rate Upsell Revenue Cross Sell Revenue ...

  • Senior Customer Success Manager

    6 days ago

    Gurgaon, Haryana, India Simpplr Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Overview: As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers' success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer...

  • Customer Success Manager

    6 days ago

    Gurgaon, Haryana, India Unolo Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About CompanyUnolo is a fast-growing B2B SaaS company focused on providing innovative field force management solutions to companies and their field executives. With an impressive client roster including industry leaders such as Uber, Adani, Hero, Amul, Reliance, Intel, and NoBroker, we are dedicated to delivering cohesive and efficient work experiences. As a...

  • 15h Left: Customer Success Manager

    2 weeks ago

    Gurgaon, Haryana, India Elsevier Full time

    Customer Success ManagerDo you have experience as a Customer Success ManagerAre You a team PlayerAbout Our TeamOur Academic Government team helps our communities accelerate knowledge for a better world by helping to establish discover and advance knowledge We do this by turning scientific discoveries into peer reviewed knowledge hosting the worlds...