
Insurance Renewal Specialist
3 days ago
As a Key Account Manager, you will be responsible for managing existing customer relationships through professional communication and ensuring that their insurance policy renewals are processed efficiently.
- Key Responsibilities:
- Make outbound calls to key customers on a daily/weekly/monthly basis to discuss renewal options and update them on any changes in policies or benefits.
- Provide accurate information regarding the renewal process, including details of new features and updates, as well as provide clarification on any doubts or concerns they may have.
- Maintain a high level of professionalism and ensure that all interactions with customers are conducted in a courteous and respectful manner.
- Meet and exceed targets set by management to ensure the successful completion of tasks and objectives.
- Record and maintain call logs accurately and update records in CRM accordingly.
Eligibility Criteria:
- Education:
- HSC Pass + Minimum 1 Year of Experience
- Graduate + Minimum 1 Year of Experience
- Excellent Communication Skills
- Experience in Outbound Calling or Telecalling (preferable)
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