Customer Success Lead
4 weeks ago
**Infinite Uptime - A Leader in Digital Transformation
We are seeking an experienced Customer Success Lead to join our team at Infinite Uptime. This role is responsible for driving customer satisfaction, retention, and expansion through strong relationships and strategic partnerships.
The ideal candidate will have a proven track record of delivering exceptional customer experiences, identifying upsell and cross-sell opportunities, and collaborating with internal teams to drive business growth.
Key responsibilities include:
- Buidng strong relationships with customers and serving as their primary point of contact
- Conducting onboarding and training sessions to ensure successful adoption of our products
- Collaborating with the sales team to identify and pursue new business opportunities
- Conducting regular check-ins with customers to address concerns and identify areas for improvement
- Maintaining accurate and up-to-date customer information
We offer a competitive salary of **$120,000 - $150,000 per year**, depending on experience, and a range of benefits, including health insurance, retirement plan, and paid time off.
If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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