North Manager

1 week ago


Udaipur, Rajasthan, India Infinite Uptime Full time

We are looking for a seasoned North Manager - Customer Experience to lead our customer success efforts at Infinite Uptime. This is an exciting opportunity for a results-driven professional to drive customer satisfaction, retention, and expansion.

The ideal candidate will have a proven track record of driving customer satisfaction, retention, and expansion, and possess strong interpersonal and communication skills. They should be able to understand and articulate technical concepts clearly and concisely, as well as collaborate effectively with internal teams.

Responsibilities include:

  • Building strong relationships with customers and serving as their primary point of contact
  • Conducting regular check-ins with customers to ensure they are achieving their desired outcomes and to address any issues or concerns they may have
  • Collaborating with the sales team to identify upsell and cross-sell opportunities and help drive customer expansion

A competitive salary of $120,000-$150,000 per annum is offered, along with benefits such as comprehensive health insurance, 401(k) retirement plan, and flexible work arrangements.

The estimated annual salary for this position ranges from $120,000 to $150,000 based on location and experience.



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