Team Lead

3 weeks ago


Chennai, Tamil Nadu, India 2coms Full time

Job Description: We are seeking an experienced Team Lead for our US Mortgage Origination team in Chennai. The successful candidate will be responsible for leading and mentoring a team of Loan Origination specialists, ensuring the delivery of high-quality loan products and services to clients.

Key Responsibilities:

  1. Expertise in US Mortgage lender's policies, guidelines and procedures, including loan to value, debt to income, collateral review, and compliance review.
  2. Manage and mentor a team of Loan Origination specialists, providing guidance and coaching to ensure they meet performance standards.
  3. Ability to build and motivate teams, with a strong focus on client relationships and satisfaction.
  4. Sound knowledge of US mortgage guidelines and documents, with the ability to interpret and apply them effectively.
  5. Manage all required artifacts of the process, including process mapping and agent stack ranking, ensuring they are up-to-date and accurate.
  6. Knowledge of EA and Tax related calculations, with the ability to apply them to ensure accurate and timely loan processing.
  7. Overall knowledge of end-to-end Tax Payments and Delinquent Tax follow-ups, with the ability to provide guidance and support to the team.
  8. Ability to sort out customer queries related to Tax, with a strong focus on client satisfaction.

Requirements:

  • Total 5+ years of experience with at least 2 years of experience in managing teams in US Mortgage Origination/Servicing operations.

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