Warehouse Management Systems Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Warehouse Management Systems Support Specialist to join our team at DSV – Global Transport and Logistics. The ideal candidate will have a strong background in IT, business administration, logistics, or a related field, with a minimum of 5 years of experience in WMS infrastructure support, configuration, and management.Key Responsibilities:
- Provide daily professional support for implemented warehouse management systems in all technical aspects.
- Coordinate and manage all system administrative relevant IT aspects within support area for warehouse applications.
- Consult with requesting parties in all questions and technical aspects of warehouse application infrastructure and respective process definition.
- Work in an environment with multiple partners, IT infrastructure teams, logistics teams, regional IT warehouse project teams, etc.
Requirements:
- Bachelor degree or above in IT, business administration, logistics, or a similar discipline.
- Minimum 5 years of work experience, ideally in an international environment with strong focus on Blue Yonder/JDA Dispatcher warehousing system management.
- Minimum of 5 years of experience with JDA Dispatcher in at least 4 domains: WMS infrastructure support, WMS configuration, MOCA/DDA, Integrator.
- Very good knowledge in SQL.
- Excellent business English (corporate language).
Behavioral Skills:
- Ability to easily communicate on and switch between levels of abstraction depending on the target group and or product stage.
- Ability to proactively establish and maintain effective working relationships.
- Ability to be a strong team player, as well as the ability to effectively influence technical teams.
- Ability to act accordingly under strong pressure, along with the ability to effectively manage crisis situations.
- Ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense.
- Ability to deliver to and successfully manage stakeholder expectations while working in a fast-paced environment with tight deadlines.
- Service minded and customer driven.
- Effective communication skill (English).
- Excellent organizational, interpersonal, time management and communication skills.
About DSV:
DSV – Global Transport and Logistics is a leading provider of transport and logistics solutions. We offer a wide range of services, including warehousing, distribution, and supply chain management. Our team is dedicated to providing exceptional service to our customers and partners.
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