Warehouse Management Systems Support Specialist

4 weeks ago


Delhi, Delhi, India DSV Full time

Job Summary:

We are seeking a highly skilled Warehouse Management Systems Support Specialist to join our team at DSV – Global Transport and Logistics. The ideal candidate will have a strong background in IT, business administration, logistics, or a related field, with a minimum of 5 years of experience in WMS infrastructure support, configuration, and management.

Key Responsibilities:

  • Provide daily professional support for implemented warehouse management systems in all technical aspects.
  • Coordinate and manage all system administrative relevant IT aspects within support area for warehouse applications.
  • Consult with requesting parties in all questions and technical aspects of warehouse application infrastructure and respective process definition.
  • Work in an environment with multiple partners, IT infrastructure teams, logistics teams, regional IT warehouse project teams, etc.

Requirements:

  • Bachelor degree or above in IT, business administration, logistics, or a similar discipline.
  • Minimum 5 years of work experience, ideally in an international environment with strong focus on Blue Yonder/JDA Dispatcher warehousing system management.
  • Minimum of 5 years of experience with JDA Dispatcher in at least 4 domains: WMS infrastructure support, WMS configuration, MOCA/DDA, Integrator.
  • Very good knowledge in SQL.
  • Excellent business English (corporate language).

Behavioral Skills:

  • Ability to easily communicate on and switch between levels of abstraction depending on the target group and or product stage.
  • Ability to proactively establish and maintain effective working relationships.
  • Ability to be a strong team player, as well as the ability to effectively influence technical teams.
  • Ability to act accordingly under strong pressure, along with the ability to effectively manage crisis situations.
  • Ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense.
  • Ability to deliver to and successfully manage stakeholder expectations while working in a fast-paced environment with tight deadlines.
  • Service minded and customer driven.
  • Effective communication skill (English).
  • Excellent organizational, interpersonal, time management and communication skills.

About DSV:

DSV – Global Transport and Logistics is a leading provider of transport and logistics solutions. We offer a wide range of services, including warehousing, distribution, and supply chain management. Our team is dedicated to providing exceptional service to our customers and partners.



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