Telecom Engineering Professional

Staff Engineer

This role offers a unique opportunity to showcase your technical expertise and leadership skills.

We are seeking an experienced Staff Engineer to join our team. As a key member of our engineering group, you will be responsible for designing, developing, and deploying cutting-edge solutions that meet the evolving needs of our business.

• Design and develop complex software systems using a variety of programming languages and technologies.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Analyze and resolve technical issues in a timely and effective manner.
• Develop and maintain high-quality documentation to support software development and deployment.
• Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain innovative and competitive.

• 13+ years of experience in online charging systems, with at least 4-5 years in a solution architect role focused on Matrixx online charging system.
• Deep understanding of online and offline charging principles.
• Proven hands-on experience designing and implementing solutions using the Matrixx Digital Commerce Platform (DCP).
• Strong work experience in Matrixx Product offer configurations, including balances, meters, normalizers, filters, price configurations, decision tables, Normalizer Chaining, parameterized price components for dynamic charge configuration requirements, side loader changes, and parameterized offers.
• Strong work experience in configuring catalog items, product offers, bundles, and notifications for price plans.
• Experience in extending Matrixx Data containers and event files as per requirements.
• Experience in using the Matrixx test framework for validation of offers.
• Exposure to Datadog and Grafana for application monitoring.
• Proficiency in Python & Shell scripting.
• Hands-on experience with databases such as Oracle, Snowflake, and MongoDB on cloud platforms.
• Expertise in 3GPP standards for charging, including Diameter interfaces (Gy, Gx, Sy) and 5G Service Based Architecture (SBA) interfaces (Nchf).
• Experience with Policy and Charging Rules Function (PCRF) / Policy Control Function (PCF) integration.
• Experience in implementing Online Charging for 5G services, integrating with other network components, and configuring AVPs as per requirements.
• Experience in architecting the observability stack (monitoring, logging, tracing) using tools like Prometheus, Grafana, to ensure deep visibility into the platform's health and performance.
• Technical expertise in Telecom Networking protocols (DIAMETER, SS7, MAP, INAP, CAP, SNMP, etc.).
• Exposure to web service protocols (REST, SOAP, JSON, XML, etc.).
• Strong experience in REST APIs, SOAP, JSON, Kafka, and JMS.
• Hands-on experience with containerization (Docker), orchestration (Kubernetes), and deploying applications on public/private AWS cloud platforms.
• Exposure to AWS and CI/CD will be an advantage.
• Strong experience in resolving technical issues reported for the environment.
• Deep knowledge of the end-to-end telecom flow and the ability to think logically towards issue resolution.
• Excellent verbal and written communication skills, with the ability to create high-quality technical documentation and present to leadership teams.

We provide a dynamic and challenging work environment that encourages innovation and creativity. You will have the opportunity to work with a talented team of professionals who share your passion for technology and problem-solving.

To apply for this position, please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.