Housekeeping Operations Manager

3 days ago

Jaipur, Rajasthan, India beBeeCleaning Full time ₹ 1,78,16,000 - ₹ 3,01,48,000
Job Overview

This role requires a seasoned professional to oversee the housekeeping operations across a large corporate campus. The successful candidate will have a strong background in facility management and a deep understanding of modern cleaning technologies, health and safety regulations, and team leadership.

The ideal candidate will be responsible for developing and implementing strategies to maintain impeccable standards of cleanliness, hygiene, and organization throughout the office environment. This includes managing a substantial team, ensuring compliance with company standards and regulatory requirements, and leveraging technology to optimize workflows and track service delivery.

Responsibilities
  • Strategic Planning and Management:
    • Develop and execute a comprehensive strategy for housekeeping services that aligns with overall business objectives.
    • Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
    • Oversee the budget for the housekeeping department, including labor costs, equipment procurement, and supply management.
  • Operational Excellence and Quality Assurance:
    • Implement standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
    • Conduct regular inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements.
    • Leverage technology to optimize workflows and track service delivery.
  • Team Leadership and Development:
    • Lead and manage a large team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
    • Develop robust training programs covering best practices, safety protocols, use of chemicals (COSHH), and customer service.
    • Create and manage work schedules, assign tasks, and monitor team performance to ensure optimal coverage and productivity.
  • Health, Safety, and Compliance:
    • Ensure full compliance with all local, state, and federal health and safety regulations related to commercial facilities.
    • Implement infection prevention and control measures, especially for high-touch surfaces, to maintain a healthy and safe work environment.
  • Stakeholder and Vendor Management:
    • Manage relationships with external service providers for specialized cleaning services, waste management, and pest control.
    • Collaborate with other departments to coordinate cleaning activities and support business events.

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