Luxury Hospitality Operations Manager

3 days ago

Jaipur, Rajasthan, India beBeeHousekeeper Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title: Executive Housekeeper

Position Overview:

The housekeeping manager will be responsible for maintaining the highest standards of cleanliness and presentation in luxury hospitality properties.

This role involves developing and monitoring housekeeping procedures, conducting detailed inspections, advising facility managers on process flows, and ensuring brand compliance across locations.

Key Responsibilities:

  • Develop, implement, and standardise housekeeping policies, procedures, and checklists.
  • Conduct regular property audits, including detailed snag lists, to ensure timely closure of pending items.
  • Advise and guide facility managers on best practices, process flows, resource allocation, and vendor management.
  • Review daily, weekly, and monthly housekeeping schedules to ensure efficiency and adherence to preventive maintenance plans.
  • Collaborate with engineering and operations teams to address maintenance issues identified during inspections.
  • Monitor facility management budgets, optimising manpower, inventory control, and chemical usage without compromising quality.
  • Support recruitment, on-boarding, and training of facility staff, ensuring skill development and service excellence.
  • Analyse member and guest feedback related to housekeeping and initiate corrective measures.
  • Provide periodic reports to leadership on housekeeping performance, snag closure rates, and brand compliance scores.

Requirements:

  • Bachelor's degree in hotel management or related field.
  • 8–12 years' experience in housekeeping leadership within luxury hospitality.
  • Multi-property or corporate-level experience preferred.

Skills and Qualifications:

  • Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
  • Strong eye for detail, with ability to identify and resolve discrepancies in upkeep and maintenance.
  • Excellent leadership and coaching skills to influence and guide teams.
  • Proficiency in snag list creation and follow-up tracking tools.
  • Strong coordination skills across multiple properties, with ability to prioritise tasks effectively.
  • Proficiency in vendor management, including negotiation, performance monitoring, and cost optimisation.
  • Knowledge of sustainable cleaning solutions and modern housekeeping technology.

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