Customer Liaison Ambassador
1 week ago
We are seeking a customer-focused professional to be the face of our luxury real estate development.
- Welcome and greet prospective clients, making them feel valued and comfortable.
- Host clients during site/property visits, ensuring the experience reflects a luxury standard of service.
- Provide basic project information and direct queries to the appropriate sales team.
- Coordinate with sales, administration, and hospitality teams to prepare for client visits.
- Maintain elegant reception/hosting areas and ensure customer-facing spaces meet luxury standards.
- Maintain accurate client records and appointments.
- Handle client requests with professionalism, discretion, and a service-first mindset.
- Assist in organizing and supporting customer engagement events, property showcases, and high-profile client visits.
- Collect initial feedback from clients and share insights with relevant teams.
Key Requirements:
- Bachelor's degree from a recognized institution.
- 1+ year of experience in a customer-facing role.
- Strong communication and interpersonal skills.
- Excellent hosting, presentation, and customer service skills.
- Ability to multitask, stay organized, and work well under pressure.
- Fluency in English.
- A warm, approachable personality with a service-driven attitude.
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