
Portfolio Management Specialist
2 weeks ago
Job Title:
">- ">
- Regional Collection Manager">
Key Responsibilities:
">- ">
- Ensure timely communication on targets across portfolio parameters of resolution, rollback & normalization to stakeholders.">
- Achieve Resolution, Rollback/ Normalization targets assigned on the allocated portfolio.">
- Submit used receipts and ensure payment application within the approved timeframe.">
- Conduct receipt reconciliation within the approved cutoff date.">
- Perform start-of-month audits to ensure 100% process adherence. Report any deviations to the location head or RCM as necessary.">
- Update field follow-up in DCR and send trails to the Central Team for updation in V+ for all cases referred/alocated.">
- Communicate on pickups for accounts where pickups have been generated.">
- Ensure vendor payouts are raised and commission is paid to vendors in a timely manner.">
- Operate within regulatory frameworks with 100% compliance of regulatory norms.">
- Directly engage in field follow-up on difficult cases alongside agency proprietors/agencies supervisors for personal traction on high-risk accounts.">
- Investigate complaints received across channels, share findings after review, and prevent reputational/financial loss for the Bank.">
- Identify and recommend cases requiring legal recourse and ensure legal coverage for allocated accounts as necessary.">
Requirements:
">The ideal candidate should possess excellent communication and negotiation skills, be able to work under pressure, and maintain confidentiality when dealing with sensitive information.
">Proficiency in MS Office and ability to learn new software applications quickly is an added advantage.
">Candidates should demonstrate a proactive approach to problem-solving and be willing to take ownership of their tasks and responsibilities.
">Strong analytical and organizational skills, attention to detail, and ability to multitask are essential for this role.
">Bachelor's degree in a relevant field is preferred, but not mandatory.
">Candidates should be flexible, adaptable, and willing to work in a fast-paced environment.
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